Service at Vodacom
<p>Thank you Cassandra from Vodacom for calling me and attending to my previous complaint on poor srvice. </p> <p> </p> <p>However i would like clarity on how come that for the plan I am on now which was activated on August 1st. I seem not to have any voice, or data for this month. The ones that appear will expire at the end of September but for this month I seem to have zero balance of voice or even data. Please clarify.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Claire,
Feedback has been provided.
Regards,
Cassandra
Dear Claire,
Feedback has been provided.
Regards,
Cassandra
