YD
Yaseen D

1 reviews | Active since May 2021

01 Mar 2022, 20:25

Service at its baddest

I have been a client of vodacom for ten years and have multiple contracts.. I have contract with the number *** and it's 5gig anytime data and 5gig night time but I didn't receive anytime data but social data. This is unacceptable this service is ridiculous. Try to call guys it take hours for one of your consultants answer. You guys are unreliable I paid for my contact and get stuff I didn't agree the service sucks big time. Please fix this **** because this is not on at all I spoke to agent they said I must what is that I paid and I must wait..

0
Replies (1)
Vodacom
Vodacom's reply02 Mar 2022, 06:46
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team