1 reviews | Active since Jan 2021
Service as good as talking to a BRICK WALL!
Dear Vodacom, I want to sincerely thank you for the WORST SERVICE EVER. THANK YOU for OVERPRICED BULL****, thank you for the hell you make me pay for and then still have the audacity to charge me a penalty coz your staff can't do their jobs properly.
Thank you, PETRO LEE from SANLAM for NOT sending through the changes I made on my account, and thank you ZIYANDA from the call centre who basically did nothing but WASTE MY BREATH , Vodacoms service I will never recommend, not even to my worst enemy.
I am highly disappointed, and distressed over this issue. I can assure you no apology will be enough, this is not the first nor the second time this has happened. I am ****ed to the core, this horrible service has just ruined my whole entire day, being a student that works hard on my studies and full-time job, i really do not need this kind of ***** ups. You make it difficult for people to go on about their lives with this horrible service. If you’re not cutting me off coz YOUR BILLING DEPARTMENT made a mistake or call me for balances that has already been paid you charge me extra coz of the incompetence you have going on in your departments. If you cannot train your people to do a proper job then at least hire people who can do the job.
