Service and Website complaint

Just need an itemized billing for my contract account. I understand that we now have to register to get our itemized billing which I think is fair. But can't log into my Vodacom account keeps telling me \unable to log in at the moment try again later\" for two days now. Just wanted to have a look at my account details I am anticipating some suspicious behavior and now it is impossible to get hold of my call logs. <br> <br> Call center is unable to process my request due to me not registering for the itemized billing. Why the long waiting period to receive the itemized billing? <br> And why can't a Call Center agent assist if the Vodacom website is unable to log customers in?<br> <br> Vodacom service seems to be going backwards for not being able to fulfill customers simple requests. And there is no urgency just seem like we just have to wait for something we paying for? <br> <br> <br> <br> <br> "