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Bruce D
1 reviews | Active since Oct 2025
01 Dec 2025, 13:31
**** service agents
Vodacom is the most ******* and most useless consultants ever. They know absolutely nothing, sent me back and forth. My money was deducted for the Powerflex deal last Thursday but no feedback until today. I call up those useless service agents I this last one was Lerato Prudence Mjida from Aftersales!!! Useless!!
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Replies (3)
Vodacom's replyOfficial
01 Dec 2025, 14:42 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply01 Dec 2025, 14:42
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
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Bruce D's updateReviewer Update
09 Dec 2025, 05:21Once again. I think the entire team of service agents at vodacom needs to be totally s****ped!! My airtime balance has disappeared and nobody knows where it has gone. All that is being done is a service ticket is logged for it to be closed 2 days later and on the communication they noted down was that I was contacted but unreachable which is a total lie!!! Vodacom is useless!
BD
Bruce D's update09 Dec 2025, 05:21
Reviewer Update
Once again. I think the entire team of service agents at vodacom needs to be totally s****ped!! My airtime balance has disappeared and nobody knows where it has gone. All that is being done is a service ticket is logged for it to be closed 2 days later and on the communication they noted down was that I was contacted but unreachable which is a total lie!!! Vodacom is useless!
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Bruce D's updateReviewer Update
15 Dec 2025, 11:50Dear Vodacom,
I can confirm that follow through has been done. I was called by Ashley this morning from Customer services who followed up on my queries and even assisted to activate the service. The service I received today was 10/10. 🫡
I can confirm that follow through has been done. I was called by Ashley this morning from Customer services who followed up on my queries and even assisted to activate the service. The service I received today was 10/10. 🫡
BD
Bruce D's update15 Dec 2025, 11:50
Reviewer Update
Dear Vodacom,
I can confirm that follow through has been done. I was called by Ashley this morning from Customer services who followed up on my queries and even assisted to activate the service. The service I received today was 10/10. 🫡
I can confirm that follow through has been done. I was called by Ashley this morning from Customer services who followed up on my queries and even assisted to activate the service. The service I received today was 10/10. 🫡