KM
Kylene M
1 reviews | Active since May 2019
03 Jul 2025, 23:16
*********** service
Vodacome has slammed me twice in the last 12 months.Firstly a consultant signed me up for a 1 GB per a month , 12 month contract and advised that I can cancel at any time. Now I am being slammed with an installment for my cellphone which is twice the price of my current package
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Vodacom's replyOfficial
04 Jul 2025, 07:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jul 2025, 07:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team