DR
Dahmion R

1 reviews | Active since Jul 2018

05 Jun 2021, 11:51

**** service

This **** has to stop vodacom for the last week, since last week Saturday 29th May 2021 there has been no signal in my area and and every time I phone vodacom it's either they don't see a problem or they will send out technicians etc but no one gices you a correct answers or straight answers as to what the hell the problem is i phoned them on Saturday and then again Tuesday and Wednesday

I mean i work from home and its been 7 days that the network has been off and every single damn day I'm not able to work it comes from my salary and looks like no one at vodacom gives a damn coz they get a full salary

I just wish my contracts with vodacom can end so i don't have to deal with them in my life again because every month they expect you to pay for a full month of service but you get much less service from them because half the time there's no network

Can i please have someone from vodacom contact me who knows what they are doing

0
Replies (1)
Vodacom
Vodacom's reply05 Jun 2021, 15:53
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team