**** SERVICE

Waybill no K*** Reference K*** K*** 17 February 2021 17:14 ITEMS SCANNED INTO HUB FROM COLLECTION IN Client Site. 17:43 INTO CONTAINER IN Client Site. 18:31 DEPARTED BY ROAD TO Isando, Johannesburg FROM Client Site. 21:07 ARRIVED BY ROAD FROM Client Site TO Isando, Johannesburg. K*** 18 February 2021 07:26 OUT FOR DELIVERY IN Isando, Johannesburg. 07:50 Outgoing SMS - Consignment has been dispatched for delivery attempt. 07:50 Outgoing Email - Consignment has been dispatched for delivery attempt. 09:17 Incoming Call - Account Query - Please see as per client the correct house number is ##.## ### ROAD ILLIONDALE #### Correct number ########## . 11:05 RAMMobile NonDelivery - . 11:36 Outgoing Call - Non-Delivery Validation - ##/##/#### – Called client ###@###.## ##:## on ########## client does not have original ID - courier to re attempt LATER as client said he will the original I. 18:09 UNSUCCESSFULL DELIVERY IN Isando, Johannesburg - Unavailable - Business - Address Query and contact . K*** 19 February 2021 14:12 CONSIGNED IN Client Site. 14:12 Incoming Call - Arrangements Made - Order resolved for Monday ##.##.##. K*** 22 February 2021 07:47 OUT FOR DELIVERY IN Isando, Johannesburg. 08:06 Outgoing SMS - Consignment has been dispatched for delivery attempt. 08:06 Outgoing Email - Consignment has been dispatched for delivery attempt. 18:15 UNSUCCESSFULL DELIVERY IN Isando, Johannesburg - Unavailable - Business - Address Query and contact . K*** 23 February 2021 15:32 CLOSED IN Isando, Johannesburg, RETURN TO SENDER ON PUD***. 15:32 CONSIGNED IN Isando, Johannesburg (Returned on PUD***). 16:36 DEPARTED BY ROAD TO Pretoria FROM Isando, Johannesburg (Returned on PUD***). 23:48 ARRIVED BY ROAD FROM Isando, Johannesburg TO Pretoria (Returned on PUD***). K*** 24 February 2021 01:25 DEPARTED BY ROAD TO Client Site FROM Pretoria (Returned on PUD***).

THE ABOVE INFORMATION THAT RAM HAS PUT ON THE TRACK PARCEL IS FALSE, AS WE HAVE BEEN AWAITING THIS PARCEL SINCE THE 18.02.2021. WE HAVE BEEN CALLING JASON WHO SEEMS TO BE THE TEAM LEADER, WITH FALSE INFORMATION THAT HE KEEPS ON GIVING US. I WOULD LIKE THIS TO BE RESOLVED BETWEEN RAM AND VODACOM TO GET ME MY PARCEL ASAP, THIS WEEK STILL. THE ABOVE MESSAGE AS I COMPLAINED BEFORE ABOUT WE KEPT ON CALLING UNTIL 18-15PM THAT EVENING BEING TOLD **** INFORMATION. LIKE MY HUSBAND ASKED JASON HOW DID HE GET INTO A TEAM LEADER POSITION WHEN HE DOES NOT EVEN GET BACK TO A CUSTOMER WH BASICALLY HAS TO LICK HIS ASS, FOR SOME INFORMATIO. THIS BULL**** IS NOT ON. SO BETWEEN RAM AND VODACOM THIS BETTER GET SORTED. RAM **** SERVICE AND VODACOM **** SERVICE TOO.

ABOVE IS ALL THE INFORMATION FOR PARCEL THAT SEEMS TO HAVE FAILED TO BE DELIVERED DUE TO FALSE INFORMATION ALSO BEING PUT ON THE TRACK YOUR PARCEL -**** LIST.