**** Service

<p>For the past 3 weeks I have been trying to upgrade my contract at Vodacom, but they wouldn't let me because I have an outstanding balance that needed to be paid. So on Friday evening(16 June) I did the payment via EFT like I always do. On 23rd I went back to Vodacom to get the upgrade done, but turns out the people working at Vodacom's financial department didn't do their jobs properly and the money I paid into their account wasn't allocated to my account at Vodacsurpriseafter 4 phone calls to the finance department, one of the clerks told me to fax the reference number to them so that they can look if the money was paid into the account. Saterday I went back to Vodacom to ask if the money has been deducted from my account, and turns out it wasn't, so almost 2 weeks after the payment has been done, the finance department of Vodacom still hasn't allocated the money, this just show how up to **** their service is, and that they couldn't care less about you. Today I went back for the fourth time, and hoped maybe just maybe the money was in their account, and surprise, surprise it still wasn't so for almost a month the people at Vodacom's finance department couldn't do their work properly, it just shows once again they don't care about all they care about is the SALARY that they get at the end of the month that is all they care about is to be PAID and nothing else. </p>