MR
Margaret R

1 reviews | Active since Dec 2013

14 Mar 2017, 09:47

Service ???

<p>I have emigrated to UK, I paid my account in full R1520.94 on 1st February 2017. They now want to debit my account again. I never get any reply from them at all.</p>

0
Replies (3)
Vodacom
Vodacom's reply14 Mar 2017, 10:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

MR
Margaret R's update14 Mar 2017, 12:25
Reviewer Update

Please ask them to email me as I am in UK

Vodacom
Vodacom's reply20 Mar 2017, 08:23
Official

As per email communication,the number was converted to prepaid.

Regards

FM