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<p>I have Vodacom contract, i pay for itemised billing statement that i requested to be sent monthly and every month but receiving this statement cost me money and energy. I called Vodacom on the 25 October requesting my statement and was told that it will be emailed which never happened, to date i made more than 20 calls requesting the same things but still dololo. I then went to Vodacom store in Riverside park and was advised that they do not print out statement as they don’t have access and was then referred to the call centre that failed 100times. i sent a complaint to Vodacom and a consultant called me claiming that she is going to resolve my issue and guess what it went from better to worse because instead of sending me the October statement as required September one was sent, i responded to the sender advising the month i need the statement for however it went to blind person because 5 emails was sent with incorrect billing statement and i am talking about a statement am paying for monthly. i was given ref :1- ********** 0349 and was told that my issue will be resolved within 48hrs, today is the 5th day and still dololo..</p> <p> </p>