Service

<p>Thank you for the sms you sent me to inform me that I do no longer have data on my phone and need to purchase data, however I feel it was unnecessary since you guys will be crediting back the data I had and did not finish.</p> <p>I don’t know why in the hell must I be on this platform every month because of you guys its getting tiring and you are slowly taking out the Christianity in me by making me swear every time I write a complaint.</p> <p> </p> <p>Please explain why was my data taken away which I think was around 6 or 5GB. if this data had expiring date then why wasn’t I informed it just goes to show how much of a ****en ******* Vodacom is. How long do you expect 10 or 20GB of data to last on a person phone because it definitely cannot be 2 months for a person who is not constantly on the net.</p> <p>The contract update said 10GB once off recharge my upgrade started in Sep when is this data supposed to expire and why in the hell is it supposed to expire because my instalments don’t, Ohhh and the 1st Oct I think I received another 10GB I don’t give a damn if this was a mistake or not because you a very big business with a million employees that are supposed to be tracking this things if you didn’t do that and reverse it I don’t see how this is my problem.</p> <p>So here's what going to happen you are going to credit back the data that I had on my phone prior to the 01/11/2016 before the end of this week and because as of today I'm going to be using data on my other contract number ********** 101 so I want a re-imbur*****t of this data from today until you decide to credit back my data on my main contract number. I am sick and tired of having to this constantly I have been anticipating cancelling my contract with Vodacom I don’t know why I haven’t done that till to date because it’s as clear as daylight that I will keep on getting this stupid headache every month and I have got better things to worry about in my life than to be carrying on with phone and bill issues. I pay too much money compared to a person who has a Uchoose flexi 55 contract out there so I would guess I should be getting at list a service for this but not this nonsensical treatment I hope the #Datamustfall movement becomes a success especially for Vodacom side because your pathetic service is super expensive for no valid reason. I hope no consultant will call me regarding this because I will not be held responsible for what will go down on the conversation. I work in a call centre and I know how bad it is to get sworn at so I don’t want to swear at anybody at list not telephonically I just want my data to be credited back to my account.</p> <p>I hope this will be done and if not trust me I will source out other ways of escalating this higher I'm sure the ombudsman will probably find this interesting that there's people who are paying for a service they are not getting every month ya'll just don’t want your customers to find inner peace at all.</p> <p> </p>