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<p>i am getting these constant notifications from as early as the 2nd day of the month that my account is in arrears, i have paid my account in advance. this month we upgraded one number to a duel promotion and the consultant who handeld the query of why they claim that my account is in arrears if the full amount as per invoice was paid, he informed me because of the upgrade that went through on 30 July the sim fee must have been paid by 31 July although nobody has informed us of that and therefore the account is in arrears for 30 days</p>