MR
Margaret R

1 reviews | Active since Dec 2013

31 Jul 2016, 05:17

Service

<p>In November 2015 I upgraded my contract, i was told that in 3 months i had to phone in and cancell my bbm, i phoned in about end February beg of M arch 2016. i was told that if i cancelled my bbm i would not have any internet. i phoned again this week and was told by Noquamba that it should have been cancelled. i want my R51.75 credited to me from the date i first phoned in in February. this kind of service is totally unacceptable. kindly advise asap</p>

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Replies (1)
Vodacom
Vodacom's reply31 Jul 2016, 06:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team