Service

I have phoned Vodacom as after my upgrade last month I am not getting the data I have asked for, when I phone to query the lady asked me for my account number, I do not even receive a account from Vodacom for I am not sure how long, even if you log on to the app there is no way to get a invoice with a account number, for this I have failed my authentication, never before anyone asked for account number, if you want me to know it or have it please send me statements then I can answer your question, or maybe it is just because Chanel was to lazy to assist and knew no one will have access to their account numbers. Everything is done digital but now I must go in to a Vodacom shop for assistance. Vodacom just knows how to make you blood pressure raise.