******* service
I've lodged a claim in February, it was declined and I've lodged an appeal which was declined. I've requested my telephonic recordings and was informed it's 3 weeks waiting time, yet still waiting 12/4/2023. Your business is ******* to the core! I want a refund for all premiums paid to date on ***.
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Vodacom's replyOfficial
12 Apr 2023, 12:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Apr 2023, 12:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team