BT
Ben T

1 reviews | Active since Aug 2019

03 Apr 2020, 12:55

Service

Hi

I have been using the Vodacom for years but the service they are giving me is not satisfying at all. Right now we are in a Corona Virus Lockdown but I am unable to access the service because the Vodacom is always offline, if it is not offline it is something else. I am not happy at all.

Please restore my network so that I can be able to access my things, I use my Vodacom number for all my online banking and it always disappoint me, I have been using this number *** for more than 20 years now but today I cannot even make call because I am always offline. Your on and off network is very dissapointing and I cannot work like that.

0
Replies (1)
Vodacom
Vodacom's reply03 Apr 2020, 14:15
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team