BT
Ben T
1 reviews | Active since Aug 2019
03 Apr 2020, 12:55
Service
Hi
I have been using the Vodacom for years but the service they are giving me is not satisfying at all. Right now we are in a Corona Virus Lockdown but I am unable to access the service because the Vodacom is always offline, if it is not offline it is something else. I am not happy at all.
Please restore my network so that I can be able to access my things, I use my Vodacom number for all my online banking and it always disappoint me, I have been using this number *** for more than 20 years now but today I cannot even make call because I am always offline. Your on and off network is very dissapointing and I cannot work like that.
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Replies (1)Vodacom's replyOfficial
03 Apr 2020, 14:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Apr 2020, 14:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
