*** service

It’s seems your customer care is incapable of doing there job

why must I everytime reach out to Hellopeter to resolve my problem

Your agent loaded the incorrect 20g data value added service I called the next day to tell them and fix the problem You cancel the 20g, you load the 30g but you billing me for both???

I called last week, your agent Jaime says her manager is going to log a refund It’s 8 days later no refund

I called again now, your agent say she can’t do anything bcz I used of the data and that I must reach out to the refunds department Is it my duty to fix the problem or yours? How am I supposed to edit/fix stuff on

Is this my mess up? Why am I stuck to solve this ****

I’m sick and tired of Vodacom It’s always problem after problem