AB
Arend B
1 reviews | Active since Jan 2020
11 Jan 2020, 21:20
**** service
My internet connection has been down for 2 days. I need access to the net my work must be completed its costing me a lot of money. All info i was able to get is a ref nr fr***. With this i was told to phone the person in charge *** but he would only be back on monday. Why must i pay for this service? Please dont reply with that **** resonse a consultant will contact me. I am holding vodacom liable for damages.
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Vodacom's replyOfficial
12 Jan 2020, 12:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jan 2020, 12:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team