NP
Neelanderan P
1 reviews | Active since Aug 2020
13 Jan 2024, 09:26
**** service
I have recently upgraded 1 of my contracts with vodaworld midrand, My phone is just over a week old , I have purchased a phone cover as well from them. I paid R700 for the cover , however today, it's broken on it weak spot, my phone as never fallen , the cover just gave up , I took in to vodacom , the so called manager Tsholotelo most rudest lady I met for a Saturday morning , never even look at phone , and she say it's my fault, she as now way of talking to customers, talks any how to me , I have been a customer of vodacom for over 20 years , if you can treat customers in the proper manner , please advise us , we can move our business , I will be canceling all my contracts with vodacom .
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
13 Jan 2024, 11:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jan 2024, 11:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NP
Neelanderan P's updateReviewer Update
13 Jan 2024, 13:18I must say, vodacom got no respect for there customers and they time .
I need this problem sorted out asap
I need this problem sorted out asap
NP
Neelanderan P's update13 Jan 2024, 13:18
Reviewer Update
I must say, vodacom got no respect for there customers and they time .
I need this problem sorted out asap
I need this problem sorted out asap
