CP
Caroline P
1 reviews | Active since Jan 2016
30 Aug 2025, 07:42
*********** SERVICE
Charged for 5 numbers that do not belong to me
Helpful (0)
Replies (2)0
Replies (2)CP
Caroline P's updateReviewer Update
30 Aug 2025, 07:51I contacted Vodacom on 14 August 2025 regarding the fact that I am being charged for 5 numbers which do not belong to me. To date, I have had no response from Vodacom. Needless to say, Vodacom have again charged me for these 5 numbers yet again. The extra 5 numbers are close to R1300 extra a month. Your pathetic service is unacceptable. Your call centre is useless and your assistance is non existent. ONE OF THE NUMBERS VODACOM IS CARGING ME ALMOST R800 A MONTH FOR WAS CANCELLED BY ME 4 YEARS AGO???????? WHAT ARE YOU DOING VODACOM??????? YOU ARE *******.
CP
Caroline P's update30 Aug 2025, 07:51
Reviewer Update
I contacted Vodacom on 14 August 2025 regarding the fact that I am being charged for 5 numbers which do not belong to me. To date, I have had no response from Vodacom. Needless to say, Vodacom have again charged me for these 5 numbers yet again. The extra 5 numbers are close to R1300 extra a month. Your pathetic service is unacceptable. Your call centre is useless and your assistance is non existent. ONE OF THE NUMBERS VODACOM IS CARGING ME ALMOST R800 A MONTH FOR WAS CANCELLED BY ME 4 YEARS AGO???????? WHAT ARE YOU DOING VODACOM??????? YOU ARE *******.
Vodacom's replyOfficial
30 Aug 2025, 09:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Aug 2025, 09:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team