Service
Vodacom - I started this request on the 6th of February. Today is the 13th. You sent my invoices but failed to read my request. Then another staff member confused my invoice request with roaming. I am urgently needing my revised invoices and no I am holding on while yet another staff member gives me the run around. She asks me to hold instead of offering to call me back! What do I do to get service? I am not very frustrated.
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Vodacom's replyOfficial
13 Feb 2019, 10:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Feb 2019, 10:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
13 Feb 2019, 11:36Dear Customer,
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Best regards,
Vodacom's reply13 Feb 2019, 11:36
Official
Dear Customer,
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Best regards,