ZG
Zelda G

1 reviews | Active since Jan 2012

29 Nov 2017, 06:53

Service???

I when in on 24 November 2017, to do a porting of 4 nr, from cell c to vodacom, no problems there. Waited the acquired time for activation after doing as CYRIL, at Vodacom 4U menlyn told me to. After receiving the phones on 26 November 2017, Cyril told us it would go active 2 - 24 hours. Now it is 29 November 2017, still not active after i went in yesterday to expedite the proses.

I am running out of patients as i cant use my phone and considering going back to cell c, as i no longer have energy to wait for vodacom to activate my contracts

0
Replies (1)
Vodacom
Vodacom's reply29 Nov 2017, 09:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,