Service

i have never in my life receive such bad service from the two above agent. I never received a notification that the contract will increase. They told me to go to the branch and request for the contract as they don't have a copy. Phumlani to me that i should not forget that Vodacom is running a company and they don't do follow ups with clients in regards to receiving information or not. The other thing that ****ed me off is Phumzile was laughing at me and making me loo like a fool. how is it that the customer service department does not have any info regarding Cancellation. they don't even say 'we will advise them to call you back\ she only said let me give you the number and you call hem yourself. like really? Vodacom might be the best but the agents need more training on customer service. i have called again today to cancel my contract. even though it ends in August but i am so ****ed that i want nothing to do with you. Thank you Voda for the most horrible service provided. Wish you get other customers that you will **** off.Phumlani also did not care on whether i am cancelling or not and when i said i bet you wont have a problem with me cancelling as you have many clients (yes)"