TP
Tommy P

1 reviews | Active since May 2021

16 Jul 2021, 16:35

Service

Vodacom Mokopane, Worst service, slow and has nothing organized. Ordered a new mobile phone, they called me to say they received it and when i show up to the store to collect the phone on the same day, they say they have sold it after waiting in line for more than 20min. After complaining to them they say i should have called to say i am collecting the phone?

0
Replies (1)
Vodacom
Vodacom's reply17 Jul 2021, 13:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team