*** service

If there was 0 I was going to chose it...almost every month I lose connectivity for a day, thrn I have to call to get connectivity the next day and have not even been credited for the days lost.... Currently without fiber since Saturday and worst and irritating part is the first ticket was closed without issue being resolved and had to call again, a new ticket issued with my time pushed back by 72 hours,called on Monday to ask what's going on as I had received an sms saying my connection was sorted but if wasn't.. Apoar8a new ticket 2as registered pushing it a further 72 hours... Last night around 22h00 a message sent again saying it was sorted but it's still not... Called this morning, a new ticket opened again... Why should a new ticket be opened because if should be noted as an escalation to expedite....