1 reviews | Active since May 2018
Seriously!! You can stop *****ing my airtime now!
Seriously Vodacom!! I already lodged a complaint on Monday, to which you responded saying that someone will contact me "shortly". No one contacted me, and I wake up this morning to R16 of my airtime being missing, even though my data was OFF the entire night. I'm so close to moving to another service provider because I don't have R100 to waste every day on airtime and data, only for my airtime to disappear without me making one single phone call or sending one single SMS. I will continue to complain until someone actually properly contacts me to fix this ****!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)