Seriously Vodacom!! Enough!!

So I have an agreement with Vodacom to pay off my outstanding account which I am doing,to my surprise I am now bring harassed by vvm as they handed me over. What the he'll!! I have been paying as per my arrangement for months now and all of a sudden I am now being harassed by a collections agency or whoever they are.

What is the point of having and agreement and arrangement with them and they still hand you over??

Vodacom had been a nightmare to deal with. This is not my first time in having issues with them.

The person that called me tonight wouldn't even let me talk finished. I sent an email to vodacom only to receive and email with a reference and saying that I need to use the bot on whatsapp,etc. So no more help that way.

The bot is useless!!