Seriously Vodacom?

So here I am back again, after my initial complaint on Hello Peter there was what I presume an auto reply that Vodacom would be in contact with me, to this day, no contact, will probably not be able to insure my device since the time as indicated has lapsed as I have not been able to resolve the initial issue. Today I receive my billing statement, and as expected based an historical incompetence from Vodacom, I am billed the incorrect amount as to the contract amount I app**** for online and also confirmed with a a sales consultant. I still trying to understand why I would have even considered using Vodacom. I think I would rather go without signal most of the time with MTN than staying with Vodacom.