SERIOUSLY UNHAPPY WITH VODACOM

I phoned in to Vodacom cancellations to cancel my contract and make my phone a prepaid phone on 3 different occasions, on 7 September, spoke to Thembele, on 1 October, spoke to Minenhle, on 6 October, spoke to Precious, NEEDLESS TO SAY, NOTHING WAS DONE! I phoned in today, spoke to Reece, he cancelled the contract but told me my phone number is now not secured, as it is now a prepaid phone. I wanted to speak to a supervisor, but Reece told me that is not possible, there are no supervisor on that floor! VODACOM CANNOT SECURE MY NUMBER, SOMEONE ELSE CAN ALSO NOW USE MY NUMBER! I've spend thousands of rand from 1997 with Vodacom and now that I want to make my phone a prepaid phone until I need a new phone, Vodacom cannot guarantee me my number! Is that how you force people to take out a contract??? Rediculous! The question... HOW LIKELY ARE YOU TO RECOMMEND VODACOM TO FRIENDS AND FAMILY... must not be asked to me at this stage, as Vodacom gets a zero rating from me right now!!