RJvR
Ryno Jansen van Rensburg
1 reviews | Active since Oct 2018
21 Dec 2022, 15:48
Seriously ridiculous I'm moving if not sorted
Horrible service I ordered iPhone 14 pro max , consultant **** and said there was available stock, everytime I phone to follow up they give me a new date of receiving stock this is ridiculous seriously I've been a customer for long at vodacom and I'm very dissapointed...
Why LIE to a costumer 3 times now...
SORT THIS OUT!!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
22 Dec 2022, 07:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Dec 2022, 07:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RJvR
Ryno Jansen van Rensburg's updateReviewer Update
22 Dec 2022, 13:29I am blown away that vodacom isn't even making an attempt on sorting this problem like they say "all phone call are recorded for quality purpous" well I'm requesting a response from a higher level of management not a "web team" or consultants because they all have the same stories I want that phone call recor**** so this can be taken to a new level, there was false adverti*****t and lying in this sale as I asked about 3 times if this product is in stock and not on back order and they said no it's not on backorder its defenetly in stock it will be delivered in 3 to 5 working days... I'm furious...
Vodacoms reply to my post was not a bit helpful in any way possible...
VodaLIES
Vodacoms reply to my post was not a bit helpful in any way possible...
VodaLIES
RJvR
Ryno Jansen van Rensburg's update22 Dec 2022, 13:29
Reviewer Update
I am blown away that vodacom isn't even making an attempt on sorting this problem like they say "all phone call are recorded for quality purpous" well I'm requesting a response from a higher level of management not a "web team" or consultants because they all have the same stories I want that phone call recor**** so this can be taken to a new level, there was false adverti*****t and lying in this sale as I asked about 3 times if this product is in stock and not on back order and they said no it's not on backorder its defenetly in stock it will be delivered in 3 to 5 working days... I'm furious...
Vodacoms reply to my post was not a bit helpful in any way possible...
VodaLIES
Vodacoms reply to my post was not a bit helpful in any way possible...
VodaLIES