Seriously poor service delivery from Vodacom - National Consumer Commision

<p>Another week has passed and the promised Vodacom customer service have not realised. The poor signal and no communication from their technical team persists. We continue paying for our lines and services, but the signal and coverage as promised from Vodacom, is not delivered. I have made various direct attempts to address this with Vodacom, but they keep ignoring my requests.</p> <p>Constant dropped calls and missed calls due to the poor network quality remains their offer. It is clear that Vodacom does not care about the issue. I am further escalating the matter which will include terminating existing contracts (and keeping the related numbers) as well as seeking assistance from the National Consumer Commision to protect my rights as consumer, as well as other consumers in South Africa.</p> <p>Vodacom Ref.1- ********** 7796 </p>