1 reviews | Active since Nov 2017
I had a contract with Vodacom and it came to an end in Feb 2018. The contract was cancel in Mar 2018, I phone to check what I was owing. I was informed R219.00 and was told that will be the last payment. I paid that amount, next month I was told I owe R84.96 which was confusing to me caused I had phone and was told that my last amount is R219. Again this month I've been told that I owe R243.96 and my account is now in arrears. Like what the hell, so now every month I will keep paying for something that was already cancelled. I am so angry for the fact that they keep transferring me from one Agent to another with no help. I was told that I will be emailed the break down of the bill still nothing. The R84.96 I was will to pay but now there's an amount of R156.04 , so in total I need to pay them again R243.96. No Guys this is not right.... I have all my statement but this time around I don't even have the statement for this R156.04
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Best regards,
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.