tM
themba M
1 reviews | Active since Dec 2022
21 Dec 2022, 16:28
seriously bad and ill service to Vodacom
this has been utterly an ill treatment from Vodacom consultants, after calling endlessly with no proper direction or education towards my order i made online. What they do is hang up on me or put me on hold with no come back.
i ordered a beacon 3 nokia router and a volkano ups on the vodacom online, only to find out that i misspelled the delivery address. it took me at least 8 consultants to hang up on me or put me on hold.
i need these package for this festive season.
i am very patient person but i dont to lay a complaint on hello peters to get Vodacom's attention and this is utterly disturbing.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
22 Dec 2022, 07:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Dec 2022, 07:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
