1 reviews | Active since Aug 2011
Seriously annoyed by ur call centre
<p>I bought a gig of data today and I have my data usage on and background data is restricted but my phone says I don't have data left</p> <p> </p> <p> I call your call centre and after 30 mins I get asked what do I expect them to do they cannot tell me what happened as it system didn't load</p> <p> </p> <p>Seriously the service levels are dropping and I doubt i will be renewing my contracts Vodacom was the best but not anymore it becoming more and more like mtn</p> <p> </p> <p>All I wanted to know was what happened to the data because my counters show I didn't use a gig as I have not used my phone please can someone check and get back to me as I can pay for itemized bills as I cannot afford to pay and not receive it</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
