1 reviews | Active since Mar 2017
<p>I had my vodacom cell phone number for 13 years. I got divorce and took a job on a ship which contracts were for 7 months at a time. I paid up my contract and kept my number. I got back only to find they had cancelled my number. I immediately went to a vodashop. They reinstated the number but had already given it to somebody else.</p> <p>My gmail recovery is connected to this number. My instagram is connected to this number. All my contacts are connected to my gmail. I have called the old number ********** 939 but nobody answers it. I have sent sms, whatsups to pls have some mersey to forward me the verification code that google sends. But no joy. </p> <p>I have called Vodacom customer care... they told me to go to my nearest vodacom shop to take back this number as they can see the number is not active. The customer care lady said they will beable to access the sms sent by google to enable me to reclaim my gmail account. This was all hot air told to me by customer care vodacom!? I am super frustrated all i want is to open my email account. I would love some asstistance of some sort by its a sorry number has been taken.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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