AA
Anastasios A

1 reviews | Active since Oct 2015

10 Apr 2024, 16:42

Serious privacy concern.

I just had my phone serviced as I needed the screen replaced. When receiving my phone (which was already turned on), as soon as I had unlocked it, the phone gallery was open and the user had scrolled half way through my gallery. Additionally, when looking to see what apps were opened, my authenticator app was also open (which I have not used in months, and I know for certain was not me as I always end all app processes after using them because in slightly OCD). This is a serious privacy concern.

0
Replies (1)
Vodacom
Vodacom's reply11 Apr 2024, 07:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,