1 reviews | Active since May 2017
Serious Junk Service
<p>Each time I phone in I get cut off. Then I call in again and restate my query. I get cut off again.... The first person I speak to cant help me and has to seek help from others...I get cut off.... the second person I speak to tells me the issue but before we can resolve it I get cut off again.... I call back again... we resolve the one issue but when I want to find out another issue I get cut off again... this is now 45 min later. I also get given the wrong number for the department I want to get through to or I get through to a completely different department... all I want to do is findout what device I qualify for on an upgrade!! Seriously?!?!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Some one from Vodacom did call but I couldnt take the call, they left a message and left the incorrect number to call back. Her name is Melissa and she left the number ********** 4.... How much more can you mess up!!!
Some one from Vodacom did call but I couldnt take the call, they left a message and left the incorrect number to call back. Her name is Melissa and she left the number ********** 4.... How much more can you mess up!!!