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Gerhard N
1 reviews | Active since Dec 2020
15 Dec 2020, 13:49
Serious concern with Vodacom management and executives
After a review on Hellopeter of continued debit orders to the amount of approximately R1400 going off my account AFTER contract cancellation, Vodacom rep**** IMMEDIATELY they’ll contact me! That was about two weeks ago! No contact to date. Do the executives of Vodacom not see all the concerns raised by its customers?
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Replies (2)
Vodacom's replyOfficial
15 Dec 2020, 13:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Dec 2020, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Gerhard N's updateReviewer Update
15 Dec 2020, 14:19Similar reply received a couple of weeks ago but unfortunately no contact made
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Gerhard N's update15 Dec 2020, 14:19
Reviewer Update
Similar reply received a couple of weeks ago but unfortunately no contact made