Serious Complain!

Igama ngingu Joyce Mphuthi Njenge customer elidala likhona kaVodacom, ngine nkinga Nginama contract amabili engawa vula ngo 2021 ngo July enye ngoOctober kuvumelwene ukuthi i'contract ithi ngizowakhokhela for 3 years aphele manje ngo 2024 ngokulandelana kwezinyanga zakhona. Kodwa sekuthiwa azophela ngo 2026 okusho ukuthi sekuyiminyaka engu 5. Ngifuna ukwazi ukuthi umuntu an***i khokhela kanjan i'contract ye 3 years kujike kube i5 years kube kungavumelani ne agreement.

Nga upgrade'a ngo 2024 early this year ngithatha iHonor 90 ngithola nama minutes angu 50 kule package kuthiwa angeke bangi charge for wona Kodwa manje sekunemali engango R1900 ekuthiwa kumele ngiyikhokhe engingaz eyani ngoba asikaze sifike kuleyo agreement ne Vodacom

Lento ingizwise ubuhlungu obukhulu ngoba azange ngachazelwa mangiloke ngifona Ngifuna usizo ngibe ngiyi customer elidala likhona Kodwa ngi treat'wa njengomuntu ongenamsebenzi Ngiye ngathola usizo ku consultant (uBongekile Blessing Mabunu) owayewathi ngindlulisele iskhalo sami ku nansi website kaHellopeter. Ngicela ukumbonga ngosizo angiphe lona nangendlela angichazele n***o

Ngicela kwenziwe i'follow up ngale account yami ukuze kuxazululwe le nkinga ngoba naku lenyanga esiya kuyo ngine bill ka R1600 engingazi ibuyaphi. Ngicela i'refund yami back ngoba kune mali ethathiwe kimi engingazi ithathwe kanjan angikaze ngathola nento yokuba i'customer eli thembekile kaVodacom kodwa ngirojwa izimali

curtis.james@rewards ***