serious

<br> On Sunday at aprox 10.30am i contacted vodacom on line, and stared a chat with a lady. I asked why am i been charged for internet on my blackberry when i subscribe to BIS. She then told me she has to ask some security questions and started off with my I.D. number, then asked which bank do i bank with AND then asked me for my bank account number. i rep**** and asked her why she wanted my account number and immediately ended the chat. Minutes later i received a call from her on my cellphone apologizing and said she had made a mistake.<br> I then immediately e-mailed Vodacom AND the ***** department and related the incidence and as i believe this is serious matter, asked to be contacted as soon as possible by senior management. today is Tuesday and have not had any response from anyone except for an automated reply on Sunday. I have re-emailed them yesterday and this morning and asked for an urgent response, NOTHING. I find this extremely serious and should be dealt with before other people fall for this **** from this person.