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Shane P
1 reviews | Active since May 2018
11 Dec 2019, 19:02
Sent xbox deal with no xbox
Opened box and there is just a router and no XBOX. This was last week. Today vodacom can still not tell me when it will be dispatched. This better arrive before Christmas. I need answers, when will my XBOX come?
Regards R Peters
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Replies (4)0
Replies (4)
Vodacom's replyOfficial
12 Dec 2019, 07:27 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Dec 2019, 07:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Shane P's updateReviewer Update
09 Jan 2020, 09:31Almost a month. Still have not got XBOX. Vodacom never returns my calls or emails.
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Shane P's update09 Jan 2020, 09:31
Reviewer Update
Almost a month. Still have not got XBOX. Vodacom never returns my calls or emails.
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Shane P's updateReviewer Update
13 Jan 2020, 17:42Device promised to be delivered. Still no delivery. Absolutely disgusting service.
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Shane P's update13 Jan 2020, 17:42
Reviewer Update
Device promised to be delivered. Still no delivery. Absolutely disgusting service.
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Shane P's updateReviewer Update
16 Jan 2020, 13:52 Still no call?
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Shane P's update16 Jan 2020, 13:52
Reviewer Update
Still no call?