Sent from pillar to post and STILL have no resolution on my query

I have had the misfortune of having to change to Vodacom from Afrihost and it has been the most gruelling experience. None of Vodacoms methods of assisting customers works properly listed as follows - ussd numbers, internet, TOBI, call centre, vodashops, vodacom app => each and EVERY single one has been unable to assist me with even one one my queries. I have been sent from pillar to post and STILL have no resolution. Compared to Afrihost you guys are a complete joke and I am sincerely sorry I have no choice going forward than to have to deal with you. For a "tech" company your technology is a disgrace!