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bianca S
1 reviews | Active since Jan 2014
23 Nov 2020, 11:42
Sending summonses after i made arangements
I have sent vodacom emails and when they phoned me i told them i am only receiving R350 grant and can not settle the full amount for the summons they have sent me, and still no feedback The 1st year they have already suspended my phone line and never got in to contact with me....but now that i am only owing R1500 or R1700 something stupid now they know where to contact and email me!!!
I must pay for a line that was suspended for a year and a half?
With my grant of R350 i must deed my kids and pay some debt, if u dont want my R20 or R25 send me an email stating so! I can buy 2 breads with that money
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Replies (3)
Vodacom's replyOfficial
23 Nov 2020, 12:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Nov 2020, 12:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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bianca S's updateReviewer Update
23 Nov 2020, 13:50They always say they can not get hold of me!!!! Very strange cause RCS and makro always get in touch with me
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bianca S's update23 Nov 2020, 13:50
Reviewer Update
They always say they can not get hold of me!!!! Very strange cause RCS and makro always get in touch with me
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bianca S's updateReviewer Update
23 Nov 2020, 15:15I dont use vodacom like i said! I dont have airtime to phone legal department like i said! Send me an email stating you dont want my R20 or R25 pm, then i can buy another 2 loaves of bread! Vodacom customer care consultants and legal departments must get training from mtn how to speak to customers! Disgrace!!!!
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bianca S's update23 Nov 2020, 15:15
Reviewer Update
I dont use vodacom like i said! I dont have airtime to phone legal department like i said! Send me an email stating you dont want my R20 or R25 pm, then i can buy another 2 loaves of bread! Vodacom customer care consultants and legal departments must get training from mtn how to speak to customers! Disgrace!!!!