1 reviews | Active since Dec 2012
Send wrong phone and lie about stock
<p>My mom ordered a phone they send the wrong phone to her when I phoned so that they can come and collect the operator thinks she is funny when I tried to assist my mother as she struggles with english. Then she started getting very snotty and that I wont accept. Eventually they will collect next week.</p> <p> </p> <p>My mom ordered a phone after my husband tried to order a phone he was told that there is no stock of the huawei p9 lite and that they will let us know what never happened. But when my moms phone arrived they wrongly send her the huawei p9 lite which is apparently out of stock. Very nicely done vodacom. So tired off all your lies.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
