1 reviews | Active since Dec 2009
Send wrong color phone
<p>After placing an upgrade order for a new phone online, i realised that i have selected the wrong color. </p> <p>I spend the next hour on the phone with vodacom upgrade/sales etc services. At the end i was assured that the order was changed to the correct color.</p> <p>But when the phone was deliverd, it was the wrong color.</p> <p>Trying to speak to your service department, i get bounced from department to department.</p> <p> </p> <p>I need this sorted out.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
A whole week later and no one has made contact as was promised!
what a surprise!!!
A whole week later and no one has made contact as was promised!
what a surprise!!!
