DI
Dave I
1 reviews | Active since Jul 2009
02 Apr 2024, 08:34
send VodaPay to pikitup please.
I have just renewed 3 Business contracts... I took years to get My Vodacom to work like I needed it. Last week my Vodacom forces me to go to VodaPay as a replacenent - great it must be better.. After 15 minutes trying to find My Products... It say sit must open My Vodacom, which of course fails... I eventually find what I need after been offered new everything.... save it to homescreen and now it opens some other random page offering me all sorts of **** . I guess I have a cooling off time on my new contracts. Fuming.
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Vodacom's replyOfficial
02 Apr 2024, 10:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Apr 2024, 10:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team