Selwyn @ Vodacom Midrand Upgrade a ****
<p>On the 13th of Feb 2017. Selwyn in the Midrand Upgrades division offered me a vodafone tab 7" and 2GB Data for R79. (1GB day. 1Gb Night). I only received 500mb day this month. I have called customer care several times and was told Selwyn misled and **** to me. All attempts to get upgrades division to rectify this problem has been unsuccessful. My number is ********** 853. Selwyn told me the conversation was recorded...I challenge Vodacom to make this recording available.......Please rectify. You guys shouldn't be a *****.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Chris,
Your query has been resolved.
Regards,
Cassandra
Dear Chris,
Your query has been resolved.
Regards,
Cassandra
I got a call this morning from Cassandra. She has resolved the problem. Thank you Hellopeter. Thank you Vodacom.
I got a call this morning from Cassandra. She has resolved the problem. Thank you Hellopeter. Thank you Vodacom.