MM
Mduduzi M

1 reviews | Active since Dec 2014

20 Sept 2017, 11:55

Selling Personal Details to 3rd Parties

RMCS and Vodacom are working together to de***** unsuspecting subscribers out of millions of rands every month. RMCS is the main conduit and remains at the centre of this HUGE ***** **** involving Vodacom. Vodacom is fully aware of this and they endorse RMCS's underhanded/immoral and ********* conduct.

It is all a well orchestrated revenue generating **** that involves Vodacom disclosing its subscriber details to RMCS who in turn use those details to move pre-paid subscribers to their "air-time" contract arrangement, without their consent or knowledge. This has been raised on countless occassions with Vodacom authorities who "conveniently" turn a blind eye since they earn millions of rands in revenue from RMCS.

As a victim of this vicious ****, I've now reported the my experience to ICASA and waiting their communication. In my humble and rightfully biased (unfortunately my view can't be unbiased based on my experience) both entities are ************ **********, this includes Vodacom's senior executives who evidently standby and applaud the situation.

I am sick of their abuse, this is too much!

0
Replies (2)
Vodacom
Vodacom's reply20 Sept 2017, 11:56
Official


Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

MM
Mduduzi M's update06 Aug 2022, 18:27
Reviewer Update
Do not bother, ICASA stepped in and vindicated my cries...I PORTED OVER TO A BETTER/CARING NETWORK PROVIDER.