CA
Christelle A

1 reviews | Active since Aug 2018

15 Aug 2018, 11:12

Selling and Marketing

I am so unhappy with Vodacom in regards to phone calls from them selling me insurance, contracts and data. If I need assistance I will call Vodacom myself. After I tell them I am not interest in what they sell they just keep going to sell more, why is there a consumers act if they do not adhere to it. I have a few contracts with them but with current calls I receive from them not stopping I will need to cancel and look at other options.

0
Replies (2)
Vodacom
Vodacom's reply15 Aug 2018, 11:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

CA
Christelle A's update15 Aug 2018, 12:58
Reviewer Update
I do not want someone to call me at all, I will be in contact if I need assistance.